Data and research

Flower diagrams

Last year, we needed to visualize how the development team was going to work together. So I whipped up an amended venn diagram.

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UX team flow

Back when we were introducing the UX/agile workflow to the team, I needed to put together a flow-chart to show how it was going to happen.

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Personas

Here’s an old persona set we put together last year. It was a great exercise because we found we were designing for ourselves, and not our customers. We used input from both marketing and customer support.

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QR codes can be useful – who knew!

Recently, we added a mobile site for our Blackline users to access their account. It’s scope is largely cut down to basic devices list, properties and map location. To make it simple, we also added a unique auto-login URL, with a hash at the end. As you can imagine, the folllowing would be a faux-pas: Auto-emailing [...]

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